What makes the Nectar mattress different?
Nectar not only offers contoured support at a fantastic price, but it also provides peace-of-mind with our industry-leading 365 night risk-free sleep trial and Forever Warranty™. Plus, every Nectar mattress is shipped fast and free to your front door. And if it’s not a perfect fit, we’ll refund your purchase and work with you to get the mattress donated or recycled. No hard feelings.
What is the 365 night sleep trial?
One of the best parts about choosing a Nectar mattress is the incredible year-long trial period that starts the day your mattress is delivered to your door. We encourage you to take the first 30 days to get to know your new Nectar, and for it to get to know you, before deciding if you'll be together forever. We do this because studies and customers agree that it takes at least 30 days for your body to adjust to a new mattress, and we want to give you enough time to get used to your new Nectar before deciding if it's the right sleep experience for you. This trial period is 3 times longer than most other trials we have seen in the industry; Long enough for you to try the Nectar through each season.
Where are Nectar products manufactured?
In order to provide our customer's with their best night's sleep, Nectar has evaluated and selected the best possible materials from around the world. We have a diversified supply chain, and our products are sourced and manufactured in places such as Vietnam, Malaysia, China, Mexico and the USA with the utmost safety and sanitary measures in place.
What extra precautions are you taking for Covid-19?
There is no reason to be concerned regarding the transmission of any virus with our deliveries. Face-to-face contact with strangers is not recommended in many areas, so rather than shopping in stores online delivery offers a sensible safe solution. All deliveries can be left at home. Link to more details
here
What is the Forever Warranty™?
Forever is a long, long time...and that’s how long we guarantee your Nectar. If in the unlikely chance you experience defects in construction, materials, or quality, Nectar will either replace or repair your Nectar mattress. If you own and sleep on a Nectar, we believe a Nectar should be the only mattress you’ll ever need.
How does the Nectar mattress feel?
Nectar is designed with your comfort in mind, whether you sleep on your front, back, or side. The mattress’ CertiPUR-US® Certified foams and breathable Tencel™ cover work together to help keep you cool, evenly distribute your weight, and contour to your unique shape to help relieve pressure points and fatigued muscles On a firmness scale of 1 to 10, we designed Nectar to provide a medium-firm 6.5 feel, or, as we like to call it, the mattress sweet spot.
What set up do you recommend for the Nectar?
We’re sure that Nectar will be the most comfortable mattress you ever owned, if set up properly. We recommend any foundation, base, or adjustable frame that we sell or a similar product. We do not recommend placing your mattress on the floor, plastic base, or any home-made foundation.
When can I expect to receive my Nectar?
Nectar ships to you by FedEx or UPS Ground. Standard delivery of your Nectar products take approximately 2-5 business days for arrival once they ship.
How do I return my Nectar?
It’s rare for Nectar customers to want to give up such affordable comfort, but when it happens we make it easy to return. Simply get in touch with a sleep specialist by calling 1-888-425-4854. We'll then work with you to get your order donated or disposed of locally.
Can I sleep on my Nectar mattress without the cover on it?
No, we do not recommend sleeping on the mattress without the cover. In the event that you are receiving a replacement cover, it’s best to wait until you receive the new cover in the mail and switch them as quickly as possible. If you need to clean your Nectar mattress cover, we suggest spot cleaning affected areas with water and a mild detergent.